Order Guide

What if there is a garment I must have and it says sold out?

We agree that is the worst! We hope to get you the garment you want, so email us right away to see if we can place a custom order pending fabric availability. There is a chance that a custom order will run $20-30 higher in price, but we can let you know if this is the case when you email us. If we cannot get you your desired garment right away we will put you on the waitlist and you will be the first to know if the item is coming available once more. We can be reached at info@shopjessicajohnson.com.

What does it mean to join the waitlist?

If an item is waitlisted it means there is a good chance we will be making more. Email us info@shopjessicajohnson.com and let us know the garment you desire and your preferred color and size. You will be the first to know if your garment becomes available once more.

What size should I order?

Our garments are designed to be true to size and you can view our sizing chart here. If you are typically a small top then you will be a small in our tops, dresses and jackets as well.  All children’s sizes are based on age. We recommend going one size up if your child is considered taller or bigger for their age. If you have specific questions we are happy to help! Please email info@shopjessicajohnson.com right away and we will help you decide on the size for you.

Can I get a gift card?

Yes! We love being part of such a thoughtful and stylish gift. Email us at info@shopjessicajohnson.com to make these special arrangements.

What if my order is lost or damaged?

So sorry!! Please email us at info@shopjessicajohnson.com right away so we can rectify the situation.

Where is my garment made?

Right here in sunny Los Angeles with integrity and ethics. Rest assured you do not just look good, but are also doing good by supporting the Los Angeles Fashion District.

How should I care for my garment?

Each garment will have specific care instructions on the inside of the garment.  Please follow the guidelines in order to maintain the integrity of your garment. Each item is made of hand picked fabrics selected for comfort and its designated design. We pride ourselves on our fabric selections, but to maintain them properly the care guidelines most be followed. For additional care questions do not hesitate to email us at info@shopjessicajohnson.com.

To Contact Us or for Press Inquiries:

To contact us please email info@shopjessicajohnson.com and we will get back to you as soon as possible.